Bizdirect's Data Protection, Privacy and Cookies Policy
- 1. Commitment to Comply with Applicable Data Protection and Privacy Laws
As stated in our Statement of Commitment to Privacy and Personal Data Protection, Bizdirect is committed, at all times, to comply with the applicable laws regarding, namely, Data Protection, Privacy and Information Security, in order to protect your personal data when processed by Bizdirect.
In order for Bizdirect to provide you the full range of its services, website experience, as well as better customer service and user experience, Bizdirect will sometimes need to collect and use your personal data.
As such, this Privacy and Cookies Policy has the purpose to inform and explain you the following:
• what information Bizdirect may collect about you;
• how Bizdirect will use information we collect about you;
• when Bizdirect may use your details to contact you;
• whether Bizdirect will disclose your details to anyone else;
• your choices/rights regarding the personal data you provide to Bizdirect;
Bizdirect website includes social media features, including the “Share this” or “Follow” button of Facebook, Twitter, Google+ and LinkedIn.
Our websites also include links to other websites whose privacy practices may differ from those of Bizdirect. If you submit personal data to any of those websites, your information is managed by their privacy policies. Bizdirect is not liable in any way for the use of information outside our website.
- 2. Who we are
Digitmarket – Sistemas de Informação, S.A. (“Bizdirect”), duly established under the laws of Portugal, with a share capital of € 50.000,00, with registered office located at Lugar do Espido, Via Norte, 4470-177 Maia, Portugal, and which is registered under the Commercial Registry Office of Maia under number 505 046 555, is the responsible company for providing the relevant services and running the website www.bizdirect.pt, by which the users and/or clients have web access to Bizdirect’s services and products presentations, as commercialized or delivered from time to time.
- 3. Collection and Processing of Personal Data
Your personal data may be requested when you subscribe to our newsletter, download documentation, request a contact from Bizdirect - namely for a demo or meeting with Bizdirect -, registry and participation in events organized by Bizdirect, and may be processed for the delivery of services by Bizdirect.
Your site navigation may also be monitored for statistical purposes.
Bizdirect also collects information about your computer hardware and software. This information may include your IP address, browser type, domain names, access times, and referring website addresses.
For clarity purposes, the types of personal data that may be subject to processing by Bizdirect for the purposes below defined are the following:
- Phone number;
- Information about your company, such as the name and your role within the
- IP address;
- Browser type;
- Domain name;
- Access time;
- Referring websites domain/address;
- Photos, images and sound recordings (strictly related to Bizdirect events
- 4. Use and Purpose of Collected Personal Data
Bizdirect may process your collected personal data (i) for execution of its services, (ii) for communication and marketing of Bizdirect’s services purposes, (iii) for managing and publicize events organized by Bizdirect, (iv) for Bizdirect’s websites use, to maintain quality of the service, and to provide general statistics regarding use of Bizdirect websites, and (v) for recruitment and selection processes.
We may process your personal data in connection with the execution of the relevant services we provide, including to:
• Provide, operate and maintain the services;
• Process and complete transactions, and send related information, including
transaction confirmations and invoices;
• Manage our clients use of the services, respond to enquiries and comments and
provide client service and support;
• Send clients technical alerts, updates, security notifications, and administrative
• Investigate and prevent fraudulent activities, unauthorized access to the services,
and other illegal activities.
The legal basis for the said processing is (i) the performance of the relevant contract, (ii) the compliance with a legal obligation Bizdirect is subject to, or (iii) the necessity for the purposes of the legitimate interests pursued by Bizdirect or by a third party.
We may process your personal data to communicate with you regarding products, services, offers, promotions we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time through the available means in each communication, or by contacting us using the following e-mail contact firstname.lastname@example.org.
For such purposes, Bizdirect may contact you:
• in relation to any service, activity or online content you have signed up for, in
order to ensure that Bizdirect can deliver the services;
• in relation to any correspondence we receive from you or any comment you
make about Bizdirect products or services;
• in relation to any personalized services you are using;
• to invite you to participate in surveys about Bizdirect services (participation is
• to update you on any material changes to Bizdirect’s policies and practices; and
• for marketing purposes.
We may personalize the communications content based upon any information you have provided to us.
The legal basis for the said processing is the necessity for the purposes of the legitimate interests pursued by Bizdirect or by a third party, considering the involved parties interest in maintaining commercial relations and contacts, as well as generating potential commercial relations.
We may process your personal data to manage and publicize events organized by Bizdirect, including your invitation, registration, participation and internal and external publicizing of the relevant event.
The legal basis for the said processing is the necessity for the purposes of the legitimate interests pursued by Bizdirect or by a third party, and/or consent (previous consent will be requested in case of video, audio or image collection of the event participants).
We may process your personal data to ensure our site is relevant and adequate to your needs and to help us to create content that is of interest to you, including to:
• To administer our websites, including troubleshooting, data analysis, testing,
statistical and survey purposes;
• To improve our websites to ensure that content is presented in the most effective
manner for you and for your computer;
• Analyse customers’ use of the websites to provide general statistics, including, for
trend monitoring, marketing and advertising purposes;
• For purposes made clear to you at the time you submit your information – for
example, to fulfil your request for a demo, or to provide you with information you
have requested about our services and/or products; and
• As part of our efforts to keep our websites safe and secure.
The legal basis for the said processing is the necessity for the purposes of the legitimate interests pursued by Bizdirect, considering the above identified purposes and interests.
We may process your personal data to recruitment and selection processes, which includes applications and CV’s review, and internal process of selection in accordance with Bizdirect’s identified needs.
The legal basis for the said processing is (i) the necessity to take steps at the request of the relevant data subject prior to entering into a contract with Bizdirect, and (ii) the necessity for the purposes of the legitimate interests pursued by Bizdirect in reviewing the applications and submitting the candidates to an internal selection process, in accordance with previous defined criteria.
- 5. Lawfulness of Processing of Personal Data
As stated, all personal data processing operations carried out by Bizdirect are lawful and have a legal basis, either (i) based on your consent to the processing of the relevant personal data for one or more specific purposes, or (ii) because the processing is necessary for the performance of a contract with Bizdirect to which you are a party or in order to take steps at your request prior to entering into a contract with Bizdirect, or (iii) because the processing is necessary for compliance with a legal obligation to which Bizdirect is subject, or (iv) because the processing is necessary for the purpose of the legitimate interests pursued by Bizdirect or by third parties.
- 6. Retention of Personal Data
Bizdirect will retain your personal data as needed for the relevant activity or purpose, namely, to provide you the relevant services, and, in any event, considering any applicable retention period defined by applicable law (legal obligation). If you wish to change your personal data or request that we no longer use it, in accordance with the applicable law, please contact us through the following e-mail contact: email@example.com.
- 7. Cookies Policy
What are cookies?
Cookies are text files stored on your browser when you visit a website. Most websites use them to improve the user's experience and the performance of the websites.
What types of cookies does Bizdirect use?
Bizdirect uses the following cookie types:
Functional Cookies (strictly necessary)
Used for storing each relevant current session configurations, namely, your language preferences.
Used for measuring the speed performance of the site and for collecting information related to which pages have more or fewer visits in order to help improve content for all website users in general.
Used for collecting information regarding exactly through which campaign the user came from and what content the user likes.
You can find more information about Google Analytics at: https://www.google.com/analytics/terms
If you would like to opt-out from Google Analytics, you can do so by clicking on the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Additionally, in order to more effectively engage with you by improving our communications and Bizdirect websites, Bizdirect also uses the marketing automation services of ClickDimensions. These track your activity on the website and manage email marketing reception, including data collection such as name, title, company name, job function, postal address, phone number, or email address, as well as, some information may be collected about when/if the email was opened and what links were clicked. This information is exclusively used to assess the engagement and success of an email campaign. You may opt out of cookies by selecting the appropriate settings on your browser.
You can also find more information about other cookies we use here:
AdWords Remarketing - https://policies.google.com/privacy
LinkedIn - https://www.linkedin.com/legal/privacy-policy
Facebook - https://www.facebook.com/legal/FB_Work_Privacy
Twitter - https://twitter.com/en/privacy
How can you manage cookies?
You can manage Cookies through your Cookies preferences or through your browser functionalities regarding cookies. However, disabling Cookies may prevent some web services work properly, affecting, partially or totally, navigating Bizdirect’s websites.You can opt-out of each Cookie category (except the said strictly necessary Cookies) by accessing your Cookie Preferences through the following link: Cookie Management
- 8. Data Transfer to Third Parties
Bizdirect does not transfer your personal data to third parties, except where needed for the execution of contracted services and/or for compliance with legal obligations that are applicable to Bizdirect.
Such transfer to third parties is, in any case, made in accordance with the applicable data protection law, and within the defined purposes and legal basis.
Bizdirect may share the personal data, to the extent strictly necessary, with the following entities:
- Relevant parties within the commercial relation, including, under the provision of
services by Bizdirect;
- Public entities, within the necessary compliance of legal obligations applicable to
- Service providers that provide services to Bizdirect within the above defined purposes.
The provision of information or services by Bizdirect to its users, namely, through its websites, may involve the use of services of subcontracted third parties, which may imply access by these third parties to your personal data.
In these circumstances and where necessary, Bizdirect will only use subcontracted entities which present sufficient guarantees to carry out appropriate technical and organizational measures in a way that the processing meets the requirements of the applicable standards in accordance with the level of security appropriate to the risk and sensibility of the personal data in question, and such guarantees will be established by contract signed between the Bizdirect and each of these third parties.
- 9. Transfer of personal data to third countries or international organizations
Bizdirect may have to transfer collected personal data to a third country outside the European Union and not included in the list of countries that the EU has already considered to meet adequate levels of personal data protection. In such cases, Bizdirect will ensure that such personal data transfers are carried out in strict compliance with applicable legal standards that result from the applicable data protection laws, namely, the GDPR.
- 10. Security of your Personal Data
Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing, as well as the risks, of probability and variable severity, for your personal data, Bizdirect and all entities subcontractors apply the appropriate technical and organizational measures to ensure a level of safety appropriate to the relevant risk.
Bizdirect uses a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.
Bizdirect secures the personally identifiable information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure.
In case of need to subcontract services to third parties that may have access to your personal data, Bizdirect subcontractors will adopt the security and organizational measures, as well as the necessary technical measures, necessary to the protection of the confidentiality and security of your personal data, in order to prevent, namely, unauthorized access, loss or destruction of your personal data.
- 11. Your Rights under the GDPR as a Data Subject
Under the and in accordance with the GDPR, as data subject and in relation to the personal data processed by Bizdirect, you have the right to request from Bizdirect access to, rectification or erasure of your personal data or restriction of processing concerning you or to object to processing, as well as the right to data portability.
You have, therefore, under the conditions provisioned in the GDPR, the right to request a copy of the personal data furnished by you to Bizdirect and that Bizdirect holds about you, and to have any inaccuracies corrected.
We will use reasonable efforts, within our legal duty, to supply, correct or delete personal data about you on our files. For the said purposes, please contact us through the following e-mail contact: firstname.lastname@example.org.
Where the said requests are manifestly unfounded or excessive, in particular because of their repetitive character, Bizdirect will be entitled to either:
a) charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested; or
b) refuse to act on the request.
Where the processing is based on your consent for the relevant processing and purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Without prejudice of all the means of contact between you and Bizdirect, you have, in any case, the right to lodge a complaint with a supervisory authority.
- 12. Incident Response
Bizdirect has implemented an incident management system related to data protection, privacy and information security.
We strive to maintain advanced threat detection technologies to help identify and respond to security or privacy events (and any personal data breaches under the GDPR) without delay, with Bizdirect being at all times committed to implement the appropriate technical and organizational measures to ensure an adequate level of security appropriate to the nature and characteristics of the personal data processed by Bizdirect.
13. Changes to Bizdirect’s Data Protection, Privacy and Cookies Policy
This Data Protection, Privacy and Cookies Policy may be updated from time to time, so we suggest you check it regularly.
In any case, if material or relevant changes are made to this Data Protection, Privacy and Cookies Policy, namely, affecting how we would like to use your personal data, we will provide a more prominent notice, which may include an email notification or a notice when accessing Bizdirect’s websites.
14. Bizdirect Contacts
For the exercise of any kind of data protection and privacy rights or for any matter relating to data protection, privacy and information security issues, you may contact Bizdirect through the following e-mail address: email@example.com, describing the subject of the request and indicating an e-mail address, a telephone contact address or a mailing address for reply.
For your information, Bizdirect’s general contacts are the following:
Maia - Lugar do Espido, Via Norte, 4470-177 Maia, Portugal;
Lisboa - Rua Viriato, 131050-233 Lisboa, Portugal;
Viseu - Bizdirect Competence Center, Campus Politécnico, 3504-510 Viseu, Portugal
- E-mail: firstname.lastname@example.org